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Download the Planet VPN installer from the official page, run the .exe file, follow the on-screen instructions, and click Connect. No account or registration is required to start using the free plan.
Try switching to a different server location or changing the VPN protocol (OpenVPN to IKEv2 to StarGuard). If issues persist, disable your firewall temporarily to test, then whitelist Planet VPN in your firewall settings permanently.
Yes. Planet VPN supports OpenVPN configuration on compatible routers, which protects all devices on your home network simultaneously without installing an app on each device.
Contact our support team within 30 days of purchase (for annual plans) to request a full refund. Cancellations stop future renewals immediately and can be done from your account dashboard at any time.